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Validators

NO-ACK Checkpoint Troubleshooting

Use a structured process to investigate NO-ACK checkpoint outcomes without restarting unrelated services.

In this guide

Practical outcomes

  • Collect state evidence
  • Check acknowledgement path
  • Apply scoped recovery

How this works in practice

Use a structured process to investigate NO-ACK checkpoint outcomes without restarting unrelated services.

Validator operations rely on separate but connected layers: Bor must execute and produce blocks, Heimdall must coordinate validator state and spans, and the checkpoint path must submit and acknowledge commitments on schedule.

Implementation sequence

Turn the topic into a controlled implementation rather than a one-off transaction. Each step below should leave evidence a teammate, user or auditor can independently review.

  1. 01. Collect state evidence. Define the expected result, capture the relevant onchain or operational evidence, and stop for review if the result differs from the plan.
  2. 02. Check acknowledgement path. Define the expected result, capture the relevant onchain or operational evidence, and stop for review if the result differs from the plan.
  3. 03. Apply scoped recovery. Define the expected result, capture the relevant onchain or operational evidence, and stop for review if the result differs from the plan.

Evidence to retain

When investigating an incident, capture block height, sync state, peers, relevant process logs, checkpoint age, transaction hashes and the exact time window before restarting anything.

Control point

Use scoped recovery. A delayed checkpoint does not automatically justify restarting unrelated services. Classify the fault first, protect keys and state, then make the smallest change that restores the affected path.

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